At ClarityCheck, we're committed to your satisfaction. Please review this policy to understand your options for cancellations and refunds.

Subscription Cancellation

• Trial Period (1.1): Cancel via designated channels before the trial ends. If charged anyway, contact us—we'll verify and refund if timely.
• Post-Trial (1.2): Continuing after trial means agreeing to recurring billing (see below).

Recurring Billing Disclosure

• Agreement (2.1): Subscriptions auto-charge at your plan's intervals until canceled.
• Billing (2.2): Fees are charged in advance each cycle.
• Cancellation (2.3): Cancel anytime via welcome email instructions, account settings, Cancellation Hub, or support to stop future charges.
• Refunds (2.4): No refunds once a cycle starts, but canceling before the next cycle avoids that charge. Access continues until cycle end.

No-Refund Conditions

• Activated Subscriptions (3.1): Non-refundable except as noted above.
• Trial Continuation (3.2): Cancel during trial to avoid renewal—no refund needed. Post-trial, it's non-refundable.
• Mid-Cycle Cancellation (3.3): No refunds for active cycles; access lasts until end.
• Partial/Unused Periods (3.4): No refunds for these.
• Technical Issues (within 30 days, 3.5): Case-by-case review. Submit: device model/OS/version, steps to reproduce, screen recording/screenshot to [email protected].
• Customer Responsibility (3.6): You manage cancellations—we're not liable for forgotten charges.
• Add-Ons/Non-Subscription Items (3.7): Fully non-refundable.
• Delivered Reports (3.8): Phone lookups/background checks are final once provided.
• Support (3.9): Use Cancellation Hub or check our Terms & Conditions for questions.