THIS POLICY APPLIES TO UK & EU USERS ONLY. PLEASE NAVIGATE TO THE FOOTER AND CHOOSE TERMS & CONDITIONS FOR NON-UK/EU USERS IF APPLICABLE.
1. Introduction
ClarityCheck ("we," "us," "our," or the "Company") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) for EU and UK users. This Privacy Policy describes the information processing practices of ClarityCheck on the ClarityCheck.com website and all its subdomains (collectively, the "Site").
2. Information Collection Practices
2.1 Types of Information Collected
We collect the following types of information:
a) User Information: Information you provide when you use our Site, including:
Contact Data (name, surname, email address)
Payment Data (PayPal account, Credit Card information)
b) Search Query Information: Information you provide as part of your search query (e.g., phone numbers, email addresses) to generate reports.
c) Publicly Available Information: Information we collect in real-time from various public databases, websites, and other publicly accessible sources to create our reports.
2.2 Sources of Information
We obtain the categories of information listed above from the following sources:
a) Directly from our clients as part of the registration process (for User Information only).
b) Information collected in real-time from public websites, databases, and other publicly accessible sources using OSINT techniques.
c) Information obtained through real-time HLR Lookups for mobile phone number queries.
3. Legal Basis for Processing
a) User Account Information: The legal basis for processing your account information is your consent, which you provide when you create an account and agree to our privacy policy and terms and conditions.
b) Search Query Information: The legal basis for processing search query information is the performance of our service as a search engine, which you request when you place an order to search for information.
c) Publicly Available Information: We process publicly available information based on our legitimate interest in providing a comprehensive search service to our customers.
4. Use of Information
We use the collected information to:
a) User Account Information: The legal basis for processing your account information is your consent, which you provide when you create an account and agree to our privacy policy and terms and conditions.
b) Search Query Information: The legal basis for processing search query information is the performance of our service as a search engine, which you request when you place an order to search for information.
c) Publicly Available Information: We process publicly available information based on our legitimate interest in providing a comprehensive search service to our customers.
5. Data Storage and Retention
ClarityCheck does not store any personal data about EU and UK citizens and residents on our servers related to search queries. We utilize real-time data collection methods, including HLR Lookup and Open Source Intelligence (OSINT), to generate reports based on publicly available information.
We retain your account information indefinitely or until you decide to delete your account with us. You can place an account deletion request via our Help Center (see link available in the footer).
6. Removal of Publicly Available Information
While we do not store the information we return to our customers when performing search enquiries, we understand you may want to remove this information from potential future searches. If you wish to have your publicly available information removed from our search results:
a) Contact us via our Help Centre (link available in the footer).
b) We will provide you with the source(s) of the information displayed in our search results.
c) You can then contact these sources directly to request the removal of your information.
d) Once you have successfully removed your information from its original source(s), please inform us through our Help Centre.
e) We will then ensure that this information is no longer displayed in our search results when customers perform searches.
Please note that as this information is publicly available, we can only assist in identifying the sources and preventing it from appearing in our search results. The ultimate removal of the information depends on the policies and procedures of the original source.
7. Data Minimization
We only collect and process data that is necessary for providing our service. This includes your name, surname, email, and payment details, which are stored securely in a PCI-DSS compliant vault.
8. Your Rights Under GDPR
As an EU or UK user, you have the following rights:
a) The right to access your personal data
b) The right to rectify inaccurate personal data
c) The right to erase your personal data
d) The right to restrict processing of your personal data
e) The right to data portability
f) The right to object to processing of your personal data
g) Rights related to automated decision-making and profiling
9. Cross-border Data Transfers
We store our data in the United States. The EU-U.S. Privacy Shield Framework provides safeguards for transferring personal data from the EU to the US. We use standard contractual clauses for international data transfers.
10. Automated Decision-Making and Profiling
We may use automated decision-making and profiling based on the cookie policy and consent you have given to us.
11. Data Security
Our data is stored securely, and we apply all modern technologies to ensure your data is safeguarded. We don't store your passwords and use magic links to authenticate your account. Your payment data is stored securely in a PCI DSS compliant vault with all applicable safeguards.
12. Breach Notification
In the event of a data breach that affects your personal information, we will notify you via email within 30 days of discovering the breach.
13. Children's Data
Based on our terms and conditions, we do not provide our service to people under 18 years old.
14. Data Protection Officer (DPO)
You can contact our Data Protection Officer at [email protected].
15. Cookies
For more information, please refer to our separate Cookie Policy, which can be found in the footer of this website.
16. Changes to Privacy Policy
ClarityCheck may amend this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website or sending you an email notification.
17. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via our Help Center (see link in the footer).
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.